Industry
A junk removal website where customers send photos and see a price range by truck space
People who need a garage emptied want to know two things before they call: roughly what it costs, and whether you will take the old mattress and the paint cans. We build websites for New Jersey junk removal companies that answer both. Customers send photos, see how pricing works by truck space, read your refused-items list and pick a pickup window.
- Pricing shown
- By truck space, as a range
- Quote method
- Photos from the phone
- Repeat work
- A page for realtors and landlords
- Based in
- Cedar Grove, NJ
Photo quote
A photo request that gets to a price range
A junk removal quote is a volume estimate. Three photos of a basement tell your dispatcher more than a long description does, and the customer is spared a phone call about what is on the pile.
The quote request with photos demo shows how this type of form works: one question at a time, photos shrunk on the phone before sending and a finished email for the office. The sample company there is a home repair business. The junk removal version asks the questions listed here.
For the customer who wants a number right away, the project cost estimator demo shows a range that changes as options are picked. A junk removal version would use truck space and heavy items. Both demos use sample numbers, never real prices.
Pricing page
Explaining a price that moves with the pile
Most junk removal is priced by how much of the truck the load fills. A simple page with that idea in pictures cuts the number of calls that start with "how much?"
| Load size | What it looks like | What moves the price |
|---|---|---|
| Load sizeA few items | What it looks likeA couple of pieces of furniture or a single appliance | What moves the priceStairs and carry distance |
| Load sizePart of a truck | What it looks likeA quarter or half of the truck bed, such as a small room | What moves the priceWeight and how mixed the load is |
| Load sizeA full truck | What it looks likeA garage or basement cleared out | What moves the priceHeavy items, disposal fees and labor hours |
| Load sizeMore than one truck | What it looks likeAn estate or a full-house cleanout | What moves the priceCrew size, time and the trip to the disposal site |
The page gives a range and says the crew confirms the price when they arrive. We write the price words from your own rate sheet.
What you take
A clear list of what you will and will not haul
Every junk removal company turns some things away. The question is whether the customer learns that on the page or at the curb.
The refused list
Paint, solvents, tires, propane tanks, medical waste and anything else your disposal sites do not accept. List your real exclusions and nothing you do not enforce.
Items with extra fees
Mattresses, appliances with refrigerant and electronics often carry a separate charge. Saying so on the page prevents arguments on the driveway.
What happens to the load
Say you donate, recycle or dispose of items only when you keep records of it. We write what you actually do and leave out claims that cannot be shown.
Arrival text and window
The booking tells customers the window and sends a text before the crew comes, which cuts down on missed pickups and no-shows. Same-day service is only promised when your trucks can keep it.
Referral work
A page for realtors, landlords and property managers
One-time customers call once. A property manager with twelve units, or a realtor clearing a house before listing, calls every month. They want a different page: how to schedule a cleared unit, how fast you can turn it, what paperwork you provide and a contact who answers.
Here "cleanout" means hauling away what is left in a home, garage or unit. Cleaning a rental after the move-out is a different trade, covered on the cleaning companies page. Packing and moving a household is covered by the moving companies page.
The customer sales board demo shows how repeat accounts and one-time quotes can sit in separate columns, and the employee time clock demo shows how crew hours on each job are tracked. Both use sample people and are the kind of custom software we build.
Search
Showing up on Google and Google Maps for hauling jobs
Junk removal searches are urgent and local. The person typing wants a truck this week.
Pages by job type
Furniture, appliance, construction debris, yard waste, estate and garage jobs each deserve a page. That page answers the real question, such as whether you take hot tubs.
Service area on the Business Profile
A hauler who travels to the customer lists the towns served and can keep the home address private. The same towns appear on the site.
Before and after photos
A cleared garage is the whole product. Photos tied to a town and a job type make the profile and the site match.
Reviews, asked honestly
Ask each customer after the pickup. Do not reward positive reviews or filter out negative ones, since the FTC's reviews rule bars incentives that depend on a positive review and suppressing reviews by sentiment. The SEO service page describes what we set up on the profile.
NJ rules
DEP licensing and the decals on the truck
Hauling waste in New Jersey is regulated by the Department of Environmental Protection. An April 2003 DEP compliance advisory (2003-02) explains that hauling waste that someone else generated generally takes a solid waste license and a licensed decal on the vehicle, while a contractor hauling only the waste from its own jobs registers as exempt and carries an exempt decal. The advisory lists commercial basement cleanouts and mattress removal among the licensed cases. It is more than twenty years old, so confirm current forms and fees with the DEP before you write the page. You can read it at the DEP advisory.
Once you know which one applies to you, the site can say so, with the number if there is one, in the footer. Check whether the towns you serve have hauler rules of their own, and list only towns where you are allowed to work.
Which license or exemption fits a hauling business is for the DEP and your attorney to decide, not us, and they have the final say on what your trucks and ads should carry.
Try it
Try the quote request with photos
Ask a sample home repair company for a quote in five short steps, add photos, and see the email the owner gets.
Questions
Questions haulers ask before a proposal
Can customers get a price from photos?
They get a range, and the page says what can move it. The crew confirms the price when they see the pile in person.
Can I list what I recycle and donate?
Only what you do and can document. We write the section from a conversation with you and leave out percentages and green claims that you cannot back up.
What should the site say about my license?
It should say what the DEP gave you, either a license number or your exempt registration, and no more. We place that line where you tell us, after you confirm it with the DEP.
Is there a junk removal site you built I can look at?
No. We have not built one for a hauler. The nearest example is the quote form on Robo Facility Services, which is a cleaning company, and it shows how a request form can reach the office with the details attached.
Next step
Send us your rate sheet and your refused list
Tell us how you price a load and which towns you serve. We reply with a written proposal for the photo quote, the pricing page and the realtor page.